TERMS AND CONDITIONS OF PURCHASE
By purchasing our products, you acknowledge and agree to the following terms:
1. Sizing & Fit
Our size charts serve as a general guide. Due to variations in fabric and design, fit may differ across styles. If you are unsure about your size, please refer to our detailed fitting guide or contact customer support for personalized assistance.
2. Hygiene & Returns
For hygiene reasons, we cannot accept returns or exchanges on lingerie, bras, panties, and swimwear if the protective hygiene seal has been removed or if the item has been worn. To ensure eligibility for returns, please try on items over clean undergarments.
3. Fabric & Care
Our lingerie is made from delicate fabrics that require special care. To maintain product quality, please follow the care instructions provided on the label. We recommend hand washing with mild detergent and air drying to preserve fabric integrity and elasticity.
4. Medical & Post-Surgical Use
Our post-mastectomy and post-surgical bras are designed for comfort and support but are not a substitute for professional medical advice. Please consult with your healthcare provider to ensure the best fit and support for your needs.
5. Allergies & Sensitivities
Some materials, such as lace, elastics, or synthetic fabrics, may cause irritation or allergic reactions in sensitive individuals. If you experience discomfort, discontinue use and consult a healthcare professional.
6. Color & Appearance
Due to variations in screen settings and photography lighting, actual product colors may differ slightly from what appears online.
7. Liability Disclaimer
While we strive to provide high-quality products, we are not responsible for discomfort, skin reactions, or improper fit due to individual differences or material sensitivities. Customers are encouraged to read product descriptions, material details, and care instructions carefully before purchasing.